Delete Your Account
Last updated: 2026
Account Deletion Request
You have the right to permanently delete your opspoor account and the personal data associated with it. This page explains how to submit a deletion request, what data will be removed, and what information we are legally required to retain.
Account deletion is permanent and cannot be undone. Once your account has been deleted, you will not be able to recover your login, profile, or account access.
In-App Deletion (Recommended)
The fastest way to delete your account is directly within the opspoor app:
- Open the opspoor app and sign in
- Go to Settings › Delete Account
- Follow the on-screen confirmation steps
In-app deletion is processed immediately and you will be signed out automatically once it completes.
Requesting Deletion Without the App
If you no longer have the app installed, you can request deletion by emailing our support team from the email address linked to your opspoor account:
Please use the subject line Account Deletion Request and include the following in your message:
- The email address registered to your account
- Your display name or username (if known)
- A brief confirmation that you understand the deletion is permanent
We will process your request within 30 days.
What Gets Deleted
When your account is deleted, the following data is permanently removed or anonymized:
- Your account profile (name, email address, bio, profile photo)
- Your login credentials and any linked social/authentication tokens
- In-app preferences and settings
Wildlife sightings, photos, comments, and other content you submitted may remain visible on the platform in anonymized form (no longer linked to your name or profile), as this content forms part of the shared community record and may negatively affect platform functionality or community data integrity if removed entirely. See our Privacy Policy for full details.
What May Be Retained
Certain information may be retained for a limited period where required by law or for legitimate business purposes:
- Legal obligations: Records required by applicable law (e.g., financial transactions, tax records) are retained for the legally mandated period.
- Aggregated, anonymised data: Statistical or research data that cannot identify you may be retained indefinitely for conservation reporting purposes.
- Abuse prevention: Where an account was flagged for violations of our Terms of Service, minimal records may be retained to prevent re-registration and protect platform integrity.
No retained data is sold or shared with third parties for marketing purposes. For full details, see our Privacy Policy.
Contact
If you have questions about the deletion process or your personal data, contact us at support@opspoor.com.